For centuries the
significance of being a host or entertaining GUESTS with CARE, LOVE AND
RESPECT, holds a high responsibility. This is deep rooted in our Indian
culture and family system as the old saying: 'Atithi Devo Bhava ('meaning
'Guest is like God').
It is observed that
when people are treated with pure feeling, they tend to carry it to others.
This enables the individuals responsible in a hospitality industry to
sustain the enthusiasm, creativity and focus on their job.
It is known that any
serving activity carried out with heart and spirit needs no instruction.
In order to bring uniqueness in serving (with a pleasing smile) we need
to know more about ourselves and explore our inner beauty. The inner beauty
then gets reflected in our communication and interaction with the GUESTS
/ CUSTOMERS who feel satisfied.
programme is ONLY for hotels & resort businessmen and professionals,
managing hospitality business.